Mumbai is one of India’s biggest travel hubs, with thousands of people booking domestic holidays, international tours, honeymoon packages, and business trips every day. Because of this, choosing the top travel agency in Mumbai can be confusing.
A good travel agency doesn’t just book tickets — it helps with visas, hotels, itinerary planning, and travel support. In this guide, we’ll help you compare the Top 10 Travel Agency in Mumbai, understand their services and pricing, and learn how to choose the right one for your trip.
In this article you’ll learn:
- ✔ Top 10 travel agencies in Mumbai
- ✔ Services they offer
- ✔ Price ranges for trips
- ✔ How to choose the right agent
- ✔ Tips before booking
- ✔ FAQs travellers usually ask
Let’s start.
Why Use a Travel Agency in Mumbai?
While online bookings are convenient, travel agencies in Mumbai still provide strong, practical advantages, especially for international trips, family vacations, group tours, and complex itineraries. Here’s why many travelers continue to rely on them 👇
Expert Itinerary Planning
Travel agents don’t just book tickets—they design complete travel experiences.
What you get:
- Customized itineraries based on your budget, time, and interests
- Smart routing to avoid travel fatigue
- Balanced schedules (sightseeing + rest)
- Insider tips on must-see places and hidden gems
This is especially helpful for multi-city or international trips.
Visa & Documentation Assistance
Visa processes can be confusing and stressful.
Travel agencies help with:
- Visa applications and appointment bookings
- Documentation checklists
- Cover letters, hotel confirmations, and insurance
- Reducing chances of rejection due to errors
For destinations like Europe, UK, USA, or Australia, this support is invaluable.
Emergency Travel Support
One of the biggest advantages is human support during emergencies.
Examples:
- Flight cancellations or rescheduling
- Lost passports or documents
- Hotel or transport issues abroad
Instead of dealing with call centers, you have direct access to someone who knows your booking.
Better Deals on Group Bookings
Agencies often get special rates not easily available online.
Benefits include:
- Discounted group airfares
- Better hotel pricing
- Free add-ons like meals or sightseeing
- Cost-effective honeymoon and family packages
This makes agencies ideal for group tours, corporate travel, weddings, and school trips.
Local Office Support
Having a physical office in Mumbai adds peace of mind.
Why it matters:
- Face-to-face consultation
- Easy follow-ups and changes
- Faster problem resolution
- Accountability and trust
If something goes wrong, you know exactly where to go—no endless emails or bots.
Final Insight
Travel agencies in Mumbai combine local expertise with global reach. They save time, reduce stress, and often prevent costly mistakes—especially for international or high-value trips.
They are best suited for:
- First-time international travelers
- Families and senior citizens
- Group tours and destination weddings
- Complex visa destinations
Mumbai agencies are especially experienced in handling international travel, corporate trips, cruises, and honeymoon planning.
How We Selected the Top 10 Travel Agencies in Mumbai
To ensure this list is useful, fair, and trustworthy, we evaluated travel agencies using practical criteria that matter most to real travelers. Each factor reflects reliability, service quality, and on-ground support—not just marketing claims. Here’s how the selection was done 👇
Years of Industry Experience
Experience matters in travel planning.
Why we considered it:
- Long-standing agencies have handled diverse travel situations
- They are better at managing visa rules, airline policies, and destination challenges
- Experienced agencies adapt quickly to changes like cancellations or travel restrictions
Agencies with consistent operations over several years scored higher.
Google & Customer Reviews
Real feedback from travelers gives valuable insight.
What we looked for:
- Overall ratings and review volume
- Recent reviews (not outdated ones)
- Consistent praise for service, support, and reliability
- How agencies respond to negative feedback
Authentic customer experiences played a major role in ranking.
International Tour Expertise
Mumbai travelers frequently book international holidays.
Evaluation focus:
- Knowledge of global destinations
- Ability to plan multi-country itineraries
- Experience with group tours, honeymoons, and family travel
- Familiarity with international airlines and hotels
Agencies with strong overseas travel portfolios ranked higher.
Visa Assistance Availability
Visa support is crucial for international travel.
We assessed:
- Availability of end-to-end visa guidance
- Accuracy of documentation support
- Experience with complex visas (Schengen, UK, USA, Australia)
- Success rate and clarity in communication
Agencies offering reliable visa assistance gained an advantage.
Pricing Transparency
Clear pricing builds trust.
Key considerations:
- No hidden charges
- Detailed cost breakdowns
- Honest communication about inclusions and exclusions
- Fair refund and cancellation policies
Transparent agencies were prioritized over cheaper-but-unclear options.
Office Presence in Mumbai
A physical office adds accountability and convenience.
Why this mattered:
- Face-to-face consultations
- Faster issue resolution
- Local support before and after travel
- Greater trust and reliability
Agencies with established Mumbai offices scored higher.
Final Selection Approach
Agencies that consistently performed well across multiple criteria—not just one—were included in the Top 10 list. The goal was to recommend agencies that travelers can trust with their time, money, and travel experience.
Top 10 Travel Agencies in Mumbai
Below are some of the most trusted and popular travel companies operating in Mumbai.
1. Thomas Cook India
Best for: Premium international tours & Europe trips
One of India’s oldest travel companies with multiple Mumbai branches. Ideal for travellers who want structured and reliable foreign trips.
Price level: Premium
Best for: Families, luxury travellers, corporate trips
Pros
- Strong visa assistance
- International expertise
- Reliable customer service
Cons
- Packages can be expensive
2. SOTC Travel
Best for: Family group tours & guided holidays
SOTC offers organized tours with Indian tour managers and structured itineraries.
Price level: Mid-range
Best for: Families, first-time travellers
Pros
- Meals included in many packages
- Experienced tour managers
- Good Europe tour options
Cons
- Limited customization
3. Kesari Tours
Best for: Guided international tours & senior travellers
Kesari is well known for organized group tours with detailed planning.
Price level: Mid-premium
Best for: Senior citizens, group travellers
Pros
- Highly organized trips
- Indian food options abroad
- Trusted reputation
Cons
- Not suitable for backpack-style travel
4. Veena World
Best for: Affordable group international departures
Veena World is popular among Mumbai families for budget-friendly foreign tours.
Price level: Mid-range
Best for: Families, budget travellers
Pros
- Transparent pricing
- Good group tour options
- Strong domestic packages
Cons
- Limited luxury tours
5. Cox & Kings
Best for: Luxury holidays & premium international trips
A long-established travel company known for high-end tour packages and curated travel experiences.
Price level: Premium
Best for: Luxury travellers, honeymoon trips
Pros
- Premium hotel options
- Customized itineraries
- Strong brand history
Cons
- Higher pricing
6. MakeMyTrip
Best for: Budget travellers & quick online bookings
Popular among young travellers looking for affordable international deals.
Price level: Budget–mid
Best for: Solo travellers, young couples
Pros
- Frequent discounts
- Easy online booking
- Many customizable packages
Cons
- Limited personalized service
7. Yatra
Best for: Flights + hotels + visa combo deals
Yatra is helpful for travellers who want flexible booking options.
Price level: Budget–mid
Best for: Independent travellers
Pros
- Good flight deals
- Visa help available
- Online convenience
Cons
- Not ideal for complex itineraries
8. Local Mumbai Boutique Travel Planners
Mumbai also has several smaller agencies specializing in:
- Honeymoon planning
- Corporate travel
- Cruise bookings
- Visa processing
These agencies often offer more personalized service compared to large companies.
Comparison Table – Travel Agencies in Mumbai
| Agency | Best For | Price Level | Visa Help | Mumbai Office |
|---|---|---|---|---|
| Thomas Cook | Luxury international tours | Premium | Yes | Yes |
| SOTC | Family group tours | Mid | Yes | Yes |
| Kesari | Guided trips | Mid-premium | Yes | Yes |
| Veena World | Budget group tours | Mid | Yes | Yes |
| Cox & Kings | Luxury travel | Premium | Yes | Yes |
| MakeMyTrip | Budget packages | Budget-mid | Limited | Online + offices |
| Yatra | Flexible bookings | Budget-mid | Yes | Online |
Services Offered by Travel Agencies in Mumbai
Most agencies provide a full range of travel services.
Most travel agencies in Mumbai act as one-stop travel solution providers, handling everything from planning to post-booking support. This makes travel smoother, safer, and far less stressful—especially for international and complex trips. Here’s a detailed explanation of the key services they offer 👇
International & Domestic Tour Packages
Travel agencies offer ready-made and flexible tour packages.
What this includes:
- Domestic trips: hill stations, beaches, pilgrimage tours, weekend getaways
- International holidays: Dubai, Thailand, Europe, Maldives, USA, and more
- Group tours, family vacations, honeymoon packages
Why it helps:
Packages save time, reduce planning stress, and often cost less than booking everything separately.
Visa Processing Support
Visa applications are one of the most stressful parts of international travel.
Agencies assist with:
- Document checklists and verification
- Appointment scheduling
- Filling visa application forms
- Cover letters, insurance, and hotel confirmations
This reduces errors and improves visa approval chances.
Flight Booking
Agencies often have access to special airfare deals.
Benefits include:
- Corporate and negotiated fares
- Group booking discounts
- Flexible date options
- Assistance with rescheduling and cancellations
This is especially useful for families, corporate travelers, and group tours.
Hotel Reservations
Travel agencies book hotels across all budget categories.
Options range from:
- Budget hotels and homestays
- Mid-range business hotels
- Luxury resorts and international chains
Added value:
Agencies often secure better rates, complimentary upgrades, or early check-in options.
Travel Insurance & Forex Services
Many agencies also provide essential travel add-ons.
Includes:
- Travel insurance for medical emergencies, trip delays, or baggage loss
- Foreign currency exchange and forex cards
This ensures travelers are financially and medically protected abroad.
Customized Itinerary Planning
Perfect for travelers with specific needs.
Best suited for:
- Honeymooners seeking romantic experiences
- Families with kids or senior citizens
- Corporate travelers with tight schedules
- Luxury or slow-travel preferences
Agencies tailor the trip based on budget, interests, pace, and comfort.
Final Insight
Travel agencies in Mumbai go far beyond bookings—they provide expert guidance, personalized planning, and dependable support before, during, and after your journey.
They are especially valuable for:
- First-time international travelers
- Complex itineraries and multi-country tours
- Group travel and special occasions
Price Guide: Travel Packages From Mumbai
Approximate pricing helps readers plan budget expectations.
Domestic Trips
₹15,000 – ₹40,000 per person
Asia Tours
₹50,000 – ₹90,000
Europe Tours
₹1.5 lakh – ₹3 lakh
Luxury International Trips
₹3 lakh+
Prices vary depending on:
- Season
- Flight cost
- Hotel category
- Duration
How to Choose the Best Travel Agency in Mumbai
This section is crucial for user value because choosing the wrong agency can lead to hidden costs, poor service, or travel stress. Following these steps helps you book with confidence and avoid common mistakes 👇
Check Real Reviews
Reviews reveal the agency’s actual service quality, not just promises.
Always verify:
- Google reviews – look for consistent feedback, not just star ratings
- Social media comments – check Instagram and Facebook posts
- Complaint history – repeated issues like refunds or poor support are red flags
Tip: Recent reviews matter more than old ones.
Confirm Official Registration
A legitimate agency must be properly registered and transparent.
Ensure they provide:
- GST bill for payments
- Clear office address in Mumbai
- Written itinerary with inclusions and exclusions
Avoid agencies that hesitate to share official documents.
Understand Package Inclusions
Never assume—always ask for clarity.
Ask clearly:
- Are flights included or extra?
- Is visa processing included or charged separately?
- Are meals included (breakfast only or full board)?
- Is sightseeing covered or optional?
Clear answers prevent surprise costs later.
Check Cancellation & Refund Policy
Unexpected changes can happen anytime.
A reliable agency offers:
- Written cancellation rules
- Refund timelines
- Clarity on airline vs hotel cancellation charges
If policies are vague, consider it a warning sign.
Compare 2–3 Quotes
Never book the first option you see.
Why comparison helps:
- Identifies overpriced packages
- Reveals hidden inclusions or exclusions
- Helps judge service quality, not just price
Cheapest isn’t always best—value and support matter more.
Final Advice
A trustworthy travel agency will always be:
- Transparent
- Responsive
- Willing to explain details
- Clear in writing
Taking a little extra time before booking can save money, stress, and disappointment later.
Best Travel Agencies in Mumbai by Category
Different travel goals require different types of expertise. Some agencies excel at international tours, while others are better for budget trips, honeymoons, corporate travel, or visa support. Here’s a clear explanation to help users choose the right agency 👇
Best for International Tours
Thomas Cook, SOTC, Kesari
These agencies are ideal for international holidays and group tours.
Why they stand out:
- Extensive experience with Europe, USA, Australia, Asia, and Middle East
- Well-organized group tours with tour managers
- Strong visa, hotel, and flight coordination
- Fixed itineraries that reduce planning stress
Best for:
First-time international travelers, families, senior citizens, and Europe tours.
Best Budget Travel Agencies
MakeMyTrip, Veena World
These are known for cost-effective packages and competitive pricing.
Why they work well:
- Attractive deals on flights and hotels
- Affordable domestic and short international trips
- Transparent package pricing
- Easy online booking combined with local support
Best for:
Budget travelers, short holidays, domestic trips, and value-focused customers.
Best for Honeymoon Packages
Cox & Kings & boutique travel planners
Honeymoons require personalization and attention to detail.
What makes them ideal:
- Customized romantic itineraries
- Luxury resorts, private transfers, and special experiences
- Flexible pacing and privacy-focused planning
- Destinations like Maldives, Bali, Europe, Mauritius
Best for:
Couples seeking romantic, tailor-made travel experiences.
Best for Corporate Travel
Thomas Cook, Yatra
Corporate travel needs efficiency, reliability, and quick support.
Why these agencies excel:
- Dedicated corporate travel desks
- Negotiated corporate airfares
- Expense management and reporting
- Quick rescheduling and emergency handling
Best for:
Business travelers, MICE travel, conferences, and company offsites.
Best for Visa Assistance
Kesari, SOTC, Thomas Cook
Visa processing is often the most stressful part of international travel.
Why they’re trusted:
- Strong documentation support
- Experience with complex visas (Schengen, UK, USA, Australia)
- Appointment booking and application review
- Clear guidance to reduce rejection risks
Best for:
First-time international travelers and visa-sensitive destinations.
Final Insight
No single agency is “best” for everyone. The right choice depends on your travel goal:
- International tours → Large, experienced operators
- Budget trips → Deal-focused agencies
- Honeymoons → Boutique and customized planners
- Corporate travel → Process-driven agencies
- Visa help → Agencies with proven visa expertise
Choosing an agency that matches your needs ensures better service, fewer surprises, and a smoother travel experience.
Tips Before Booking With Any Travel Agency
These practical tips increase article usefulness.
- Always request a written itinerary
- Confirm hotel names before payment
- Avoid paying full amount upfront
- Keep all receipts and emails
- Check passport validity before booking
FAQ – Top Travel Agency in Mumbai
Which is the best travel agency in Mumbai?
Thomas Cook, SOTC, Kesari, and Veena World are among the most trusted options depending on budget and travel type.
Do Mumbai travel agencies help with visas?
Yes, most reputed agencies provide visa documentation and appointment assistance.
Is it cheaper to book online or via travel agent?
Online booking may be cheaper for simple trips, but agencies often offer better deals for packages and group tours.
How much do international tour packages from Mumbai cost?
Asia tours start around ₹50k, while Europe tours typically cost ₹1.5 lakh or more.
Are local travel agencies in Mumbai reliable?
Yes, many smaller agencies offer personalized service, but always check reviews before booking.
Conclusion
Choosing the right travel agency in Mumbai depends on your travel style, destination, and budget.
- Want luxury trips → Thomas Cook or Cox & Kings
- Want family group tours → SOTC or Veena World
- Want guided travel → Kesari
- Want budget online deals → MakeMyTrip or Yatra
Compare packages carefully, verify inclusions, and read reviews before making payment. The right agency can turn your trip into a smooth and memorable experience.